Except as required by law, payments are non-refundable, including fees and other charges.

Exemptions

Under the laws applicable in your jurisdiction, you may qualify for a refund if you are a citizen of the European Union. As a citizen of the European Union, you are entitled to a full refund during the 14 days after the subscription begins.

Note: This 14-day period begins when the training course starts, i.e. the day you have paid for the subscription fees, and not on the day you first started with your training.