Certificate in Office Management training program is designed to provide professional competencies and equip them with the modern digital skills-set that can be applied in the offices in general. The course aims to achieve the objective through hands on practical training delivery by a team of dedicated professionals having rich market/work experience. The course therefore is designed to impart not only technical skills but soft skills which are a mandatory requirement for current job market needs.


    Soft Skills

    Team work

    Work Ethics

    Business Communication

    Make your work easier, faster and more efficient with Office

    Understand office environment

    Create and Manage Dynamic Workbook and Worksheets

    Office Correspondence

    How to operate Cloud storage services such as Dropbox and Google Drive


    1.1 Introduction to Computer systems

    1.2 Explanation and difference between Software and Peripherals

    1.3 Basic Functions of a computer

    1.4 Basic Learning of

    • Microsoft Office
      • Microsoft Word
        • Offline
        • Online (google sheets)
      • Microsoft Power point
      • Internet browsing - (basic techniques of how Google search can best generate results by using SEO keywords to search relevant topics to your needs)
      • How to operate Online meetings – Eg: Zoom meetings
      • How to operate Cloud storage services such as Dropbox and Google Drive
      • Google Forms/Google sheets
      • Basics of Petty cash management / Understanding of sales invoice / purchase order

    1.5 Business Communication

    • 1) Art of drafting formal emails
    • 2) Formal & Informal Letters Noting & Drafting
    • 3) Email Etiquettes
    • 4) Introduction to chat/whatsapp business/official support and use

    1.6 Introduction to Job Roles

    • 4.1 Executive
    • 1) Executive
    • 2) Lead
    • 3) Supervisor
    • 4) Manager

    a) Importance of Learning

    b) Good and Bad habits and how to overcome them

    c) Dress Code

    d) Time Management: How to multitask and prioritize

    e) People and Culture development

    f) Secret Key to adjust in any environment

    g) Value of patience and team building

    h) Work place ethics and Internal Customer handling

    i) Stress Management

    j) The “Let go” rule

    k) Modern World and Magic of Digitalization

    l) Future Tech related brief awareness

    i. Concept of Curriculum Vitae and Resume

    ii. Art of Resume/ CV making

    iii. Dos and Don’ts of CV/Resume making

    iConcept of Curriculum Vitae and Resume

    iv. Linked in profile building

    • Procedure
    • Norms
    • Benefits

    i. EQ

    ii. Art of Independent Learning and its methods

    iii. Public Speaking (confidence building)

    iv. Presenting Skills (confidence building)

    v. Assignments/Tasks related to Google Forms and Sheets


Muhammad Faizan Aslam

Certificate in Office Management

Faizan is currently serving as an OD specialist at Express Media Group having a 10+ years of Onsite and Hybrid experience for innovative training approach implementation with multinational Telco giants like Ufone PTML and BPO/Corporate solutions provider Sybrid a Lakson Group of Companies. He is a bachelor’s degree holder from University of Karachi. Specialized in CS soft skills and expertise in effective management related grooming sessions.


32 Hours


Anyone can join


  • Experienced professional trainers with practical field exposure
  • 100% job and business oriented training
  • Certificate of completion recognized from Trade Testing Board, Government of Pakistan
  • Claim Continuing Professional Development (CPD) hours for the training
  • Video recorded session with personalized Learning Management System (LMS) access login id
  • Lifetime access to exclusive YouExcel alumni via WhatsApp and Facebook groups
  • Fully equipped training center venue for on-campus trainings readily available with laptops, projectors and air-conditioning
  • Virtual training facility available
  • Guest speaker sessions for latest market insights from business leaders


  • Computer Operator
  • Office Assistant
  • Front Desk Operators
  • Data Entry Operator
  • Personal Assistant/Private Secretary
  • Call center jobs
  • Administration department Assistants
  • Remote jobs work from home